Sep
15
The New York Academy of Sciences (NYAS)
115 Broadway 8th Floor, New York, NY 10006
9am-11am
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
What Our Families Say About Us
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Hear From Our Families
The Ideal Day Program has been a game-changer for us. The variety of activities and the supportive environment have helped my family member develop essential skills and enjoy life more fully.
★★★★★
Michael Brown
Invaluable Support
The support we received from the Ideal Day Program has been invaluable. The community engagement and vocational training have opened new doors for my loved one.
★★★★★
John Doe
A Lifeline for Our Family
The Ideal Day Program has been a true blessing for our family. The support and activities provided have made a significant difference in our lives, allowing us to engage and grow together.
★★★★★
Jane Smith
Transformative Experience
Participating in the Ideal Day Program has transformed our lives. The staff is incredibly compassionate, and the activities have helped my loved one thrive in ways we never thought possible.
★★★★★
Emily Johnson